Sharp NEC Display Solutions
MultiProfiler

ReadMe Information for Windows

Version 1.3.30 - build 150717 - July 17 2015

About MultiProfiler

MultiProfiler is designed as a companion to NEC MultiSync PA and new P Series monitors, as well as the X651UHD, X841UHD, and X981UHD large-screen displays. It provides complete control over the powerful and sophisticated technology in these models in an easy-to-use application.

These monitors feature a custom-designed color processor called the SpectraView Engine. This sophisticated processor, combined with internal luminance, temperature and time monitoring of the monitor, and individual characterization and calibration of each unit during production, results in an unparalleled level of color control, accuracy and stability.

The wide color gamut and high-contrast LCD panel used on the monitor, coupled with the SpectraView Engine, provide the utmost in versatility; from the ability to accurately emulate colorspaces such as AdobeRGB and sRGB, to performing printer output emulations using ICC Profiles and internal 3D Look Up Tables.

MultiProfiler uses a two-way communications link with the display monitor to perform adjustments. Two different methods of communications are possible:

1. DDC/CI (Display Data Channel - Command Interface) - Communicates via the video graphics adapter and normal video cable. No extra cables are necessary. Support is required in the video graphics display driver in order to provide this functionality. This communications link is an industry standard developed by VESA (Video Electronics Standards Association).

2. USB (Universal Serial Bus) - Communicates with the display via a USB connection from the host PC. A USB cable must be connected between the host PC and one of the upstream USB ports on the display. The display will also function as a USB hub.

MultiProfiler will automatically default to using the USB connection, if available, when it is first run. To switch between USB and DDC/CI communication links, click the Display Configuration icon (next to the display list at the bottom of the main window), and then select the desired connection method from the list of monitors.

Using MultiProfiler

The MultiProfiler application is accessed from the Windows Start menu > Sharp NEC Display Solutions > MultiProfiler.

Release Notes

New Display Firmware

New firmware for the following display models is available which adds some functionality improvements.

P232W
P241W
PA231W
PA241W
PA271W
PA301W

Navigate to the following page for more information:

http://www.nec-display.com/dl/en/dp_soft/pa_fm_update/index.html

Known Issues

Application Error with AMD Catalyst drivers for Windows:

The AMD Catalyst version 14.9 drivers for Windows have a compatibility issue that causes this software to immediately give an application error when starting. AMD is aware of this issue and it is expected to be fixed in a future update to the Catalyst drivers. Until that time, it is recommended to revert to the Catalyst driver prior to version 14.9.

Video Graphics Adapter control panel "color controls':

Some video drivers install control panels that provide some color controls such as gamma, brightness, contrast and even Video Media playback modes. These controls can interfere with the displayed colors and should never be adjusted. Be sure the settings for these controls are reset to the "default" settings.

No communications or communications error when using a DisplayPort video connection:

In some cases MultiProfiler is not able to correctly communicate with the monitor if it is connected to the host PC using a DisplayPort video connection. Try connecting a USB cable between one of the upstream ports on the monitor and the host PC. In the Display Configuration dialog, select the USB connection to the display. USB will be used instead of DDC/CI to communicate with the monitor. Video will continue to be sent over the DisplayPort cable.

MultiSync PA231W, P232W, P241W, P242W, and P212:

The color gamut of the display is not wide color gamut, and is closer to sRGB.

For this reason, certain preset color gamuts such as AdobeRGB and DCI are not available, since they far exceed the color gamut of the display. Although MultiProfiler will allow the Picture Mode settings to be modified to include large color gamuts, keep in mind that the actual color gamut of the display is smaller, and will not be able to display colors outside of this gamut.

MultiSync PA231W, P232W, P242W, P212, X651UHD, X841UHD, and X981UHD:

The display does not have an internal luminance stabilization circuit. It is therefore not able to automatically set and maintain the luminance at an absolute value.

For this reason, the Brightness and Black Level controls are shown as a percentage values within MultiProfiler.

The DICOM mode is called DICOM Sim (simulation) because the lack of an absolute level for Brightness and Black Level means approximate values are used. True DICOM requires absolute values for Brightness and Black Level in order to create a very accurate response curve.

Supported Video Graphics Card Drivers

It is normally necessary to install the latest drivers for the video graphics adapter card. The video drivers included "in the box" with Windows will need to be updated with the full video driver packages available from the video graphics adapter card vendor.

Note: All supported models feature using an optional USB connection to the display for communicating, instead of using DDC/CI. This can be used in cases where the video graphics adapter is not supported. A USB cable must be connected between the host PC and one of the upstream USB ports on the display. The display will also function as a USB hub.

Please refer to the following table for DDC/CI support:

Video Card Manufacturer	Windows XP / 2000	Windows XP x64	Windows Vista, Windows 7 and Windows 8 (32 bit)	Windows Vista, Windows 7 and Windows 8 (x64)
ATI (Radeon and FirgeGL)	Supported	Supported	Supported	Supported
Nvidia	Supported	Supported	Supported	Supported
Matrox (M series)	Supported	Supported	Supported	Supported
Matrox (P650, medical series and newer)	Supported	Supported	Supported (some may require XDDM video drivers)	Supported (some may require XDDM video drivers)
Matrox (older chipsets: G400, G450, G550 etc.)	Unsupported	Unsupported	Unsupported	Unsupported
Intel	Most chipsets supported.	Most chipsets supported.	Most chipsets supported.	Most chipsets supported.
SiS	Supported	Supported	Supported	Supported
S3 Chrome S20 and newer	Supported in S3 drivers from v6.14.10.2401	Unsupported	Supported in S3 drivers from v7.14.11.1412	Supported in S3 drivers from v7.14.11.1412
Others	Unsupported	Unsupported	Unsupported	Unsupported

Supported Operating Systems

MultiProfiler is supported on 32 and 64 bit versions of Microsoft Windows XP (Home and Professional editions), Windows Vista, Windows 7, Windows 8, 8.1 and Windows 10.

Installing MultiProfiler requires an account with administrator privileges.

Supported Display Monitors

MultiProfiler supports the following NEC display monitor models:

NEC P212
NEC P232W
NEC P241W
NEC P242W
NEC PA231W
NEC PA241W
NEC PA242W
NEC PA271W
NEC PA272W
NEC PA301W
NEC PA302W
NEC PA322UHD
NEC MD301C4
NEC X651UHD
NEC X841UHD
NEC X981UHD

Video Graphics Adapter and Chipset manufacturers web links

You can obtain the latest drivers for your video graphics adapter card or chipset directly from the manufacturer.

The following are links to some of the manufacturers that currently support DDC/CI:

Support and Troubleshooting

If you are having problems using MultiProfiler, please check the Troubleshooting and Frequently Asked Questions sections of the MultiProfiler User's Guide.

Additional help is available at the Sharp NEC Display Solutions MultiProfiler support page.

"No Communications" or "Unable to communicate with display" error:

If using DDC/CI:

Confirm that your video graphics adapter and driver support DDC/CI
Confirm that you have installed the latest video drivers for your video graphics adapter
Confirm that DDC/CI is set to "ENABLED" on Tab 8 of the Advanced On Screen Display controls

If using USB:

Confirm that the correct Upstream port is currently selected on the TOOLS > USB SELECTION menu on the On Screen Display controls.
Confirm that a USB 2.0 compatible cable is connected between the host PC and the display.

Feedback

Sharp NEC Display Solutions welcomes your feedback on MultiProfiler. Please visit the Sharp NEC Display Solutions MultiProfiler support page and give us your comments.

Revision History

V1.0.00: April 19 2010

First release of MultiProfiler

V1.0.01: May 20 2010

Fixed an issue that caused certain ICC Profiles to crash MultiProfiler when creating a Print Emulation.
Improved application responsiveness when using multiple monitors.
Fixed an issue that caused the list of panel icons to display incorrectly on some systems.
Improved reliability of USB communications support.

V1.0.02: July 1 2010

Added support for the MultiSync PA231W.
Improved application responsiveness when adjusting some controls.
Automatically disables ECO Mode and Auto Brightness for correct operation.

V1.0.03: November 15 2010

Added support for the MultiSync PA301W.
Fixed an issue that caused the gamma and white point to be reset each time the wizard is used.

V1.0.04: January 14 2011

Added support for the MultiSync MD301C4.

V1.0.04 Rev 1: February 15 2011

Fixed support for the MultiSync MD301C4 when using a 2560x1600 30Hz video timing.

V1.0.05: July 1 2011

Added support for the MultiSync P241W.
Added support for using DDC/CI with Intel "core graphics" on i3/i5/i7 platforms.
Added support for using DDC/CI with Matrox M series cards.
Added automatic detection of the USB connection to the display.
Various minor bug fixes.

V1.0.05-1 build 110801: August 1 2011

Fixed a bug that could cause a crash when clicking the "Edit" button in the Picture Mode panel.

V1.0.05-2 build 110928: September 28 2011

Fixed another issue which could cause a crash when clicking the "Edit" button in the Picture Mode panel on certain Windows configurations.
Fixed a bug that caused the white point to not be set correctly when using a Custom Printer Emulation and selecting a different memory location than the default.

V1.0.06: June 4 2012

Added support for the MultiSync P232W.
Added DDC/CI support for ATI Catalyst v12 video drivers.
Improved monitor detection.

V1.1.00: July 20 2012

Added support for 6 Axis Color Trim controls.
Added Quick Edit color controls.
Added Keyboard Shortcut functions.

V1.1.10: February 18 2013

Added support for the MultiSync P242W.

V1.1.20: April 19 2013

Added support for the MultiSync PA242W.

V1.2.00: September 4 2013

Added support for the MultiSync PA272W and PA302W.
Added new 'Quick Print Emulation' function.
Added new Display Settings 'Import' and 'Export' function.
Improved the speed of "re-synchronize" function.
Various minor bug fixes and improvements.

V1.3.00: October 7 2014

Added support for the MultiSync PA322UHD and X841UHD.
Improved UI support for Windows 8 and when using large fonts.
Improved Print Emulation accuracy on PAxx2 models.
Improved keyboard shortcut functions.
Added the ability to import a custom gamma curve.

V1.3.20: March 26 2015

Added support for the MultiSync X651UHD and X981UHD.

V1.3.30: July 17 2015

Added support for the MultiSync P212.